Terms and Conditions
Welcome to The Cabo Experience. These Terms and Conditions govern the use of our website: https://www.thecaboexperience.com/terms-and-conditions "Website") and the services we offer. By accessing and using our Website, you agree to be bound by these Terms and Conditions. If you do not agree with any of the terms below, we recommend that you do not use our Website.
Use of the website
a. You declare to be of legal age and have the legal capacity to accept these Terms and Conditions.
b. You agree to use the Website legally and in accordance with these Terms and Conditions, as well as applicable laws.
C. You are responsible for maintaining the confidentiality of any login information displayed to access restricted areas of the Website.
d. You agree not to use the Website in a way that may affect, damage, or negatively affect its operation, or affect the experience of other users.
Intellectual property
a. The content and materials present on the Website, including but not limited to text, graphics, logos, images, video, audio and software, are protected by copyright, trademark and other intellectual property laws.
b. You acknowledge that The Cabo Experience owns all right, title and interest in and to the content and materials on the Website. Any unauthorized reproduction, distribution, modification or use of such content and materials is expressly prohibited, unless the prior written consent of The Cabo Experience is obtained.
Reservations and Payments
a. By making a reservation through the Website, you agree to comply with the reservation and payment terms and conditions specified in the reservation process.
b. Payments made through the Website are secure and are processed through trusted payment methods. However, The Cabo Experience is not responsible for any problems or errors related to payments made through third parties.
C. The Cabo Experience reserves the right to cancel or reject a reservation in case of detecting incorrect or suspicious information provided by the user, or for any other valid reason.
Cancellations Due to Weather Conditions
a. In case of adverse weather conditions that affect the performance of the activity, the policies and procedures established by the provider of the specific activity must be considered.
b. Activity providers may offer options such as rescheduling, alternatives, or refunds, depending on the severity and nature of the weather conditions.
C. The Cabo Experience is not responsible for cancellations, changes or refunds related to weather conditions, as these are subject to the policies and decisions of the activity provider.
Payment information
a. When making a reservation through the Website, you will be asked for the payment details necessary to complete the transactions.
b. The Cabo Experience is committed to protecting the confidentiality of your payment details and uses security measures to ensure your safety.
C. However, The Cabo Experience is not responsible for any unauthorized access or disclosure of payment information caused by factors beyond our control.
Booking confirmation
a. Once your payment is processed, you will receive an email confirmation or booking voucher within the next 1-12 hours.
b. The booking confirmation will contain important information, such as meeting points, pick-up details or other additional instructions.
C. It is the client's responsibility to carefully review the reservation confirmation and contact The Cabo Experience if there are any errors or discrepancies.
Policy of Changes and Cancellations
a. Requests for changes or cancellations of a reservation must be made directly to The Cabo Experience through the contact channels provided.
b. Change and cancellation policies may vary depending on the type of activity and the specific provider. The Cabo Experience makes every effort to manage requests for changes or cancellations appropriately and in accordance with established policies.
Waiver of Liability for Damages, Accidents, Injury or Death
a. By reserving and participating in activities through The Cabo Experience Website, you acknowledge and agree that The Cabo Experience is not responsible for any material damage, accident, injury or even death that may occur during the performance of said activities.
b. You assume all risks associated with participation in the activities, including but not limited to personal injury, property damage, accidents, illnesses or any other contingency that may arise during their development.
c. It is your responsibility to ensure that you have the appropriate state of health, skills and aptitudes necessary to participate in the activities booked through the Website.
d. The Cabo Experience strongly recommends that participants obtain adequate travel insurance and/or medical insurance that covers any possible contingencies during the activities.
and. By booking and participating in the activities, you release The Cabo Experience, its employees, guides, agents, and representatives from any liability for personal injury, property damage, accident, illness, or any other loss or damage that may arise as a result of their participation in activities.
F. The Cabo Experience is not responsible for any claim, demand, cost or expense, including legal fees, related to any incident during activities booked through the Website.
It is important that you fully review and understand the risks associated with the activities before booking and participating in them. If you have any questions or concerns about your safety or any aspect of the activities, we recommend that you contact us prior to booking.
Limitation of Liability
a. The Cabo Experience strives to provide accurate and up-to-date information on the Website. However, we do not guarantee the accuracy, completeness or timeliness of the information provided.
b. In no event shall The Cabo Experience be liable for any direct, indirect, incidental, consequential or special damages resulting from the use of or inability to use the Website or the services offered.
c. The Cabo Experience is not responsible for any errors, omissions, interruptions, losses, damages, delays or failures in the transmission of the Website or any part thereof.
Links to Third Party Websites
a. The Website may contain links to other websites that are not under the control of The Cabo Experience. We are not responsible for the availability, content, or any other aspect of these third party websites.
b. Use of any link provided on the Website is at the user's own risk and is subject to the terms and conditions of the linked website.
Modifications to the Terms and Conditions
a. We reserve the right to modify, update, or change these Terms and Conditions at any time without notice.
b. The modifications will take effect from their publication on the Website. It is recommended to periodically review the Terms and Conditions to be aware of any changes.
Applicable Law and Jurisdiction
a. These Terms and Conditions are governed by the laws of [country] and any dispute arising in connection with them shall be subject to the exclusive jurisdiction of the competent [city/country] courts.
If you have any questions or concerns about these Terms and Conditions, or wish to contact us for any reason, you may do so using the following contact information:
The Cabo Experience
Cabo San Lucas, Baja California, México.
Email: info@thecaboexperience.com
Phone: 33 3137 9977
Effective Date: 01-July-2023